Our Privacy Policy

Epic One (referred to as "we", "us", or "our" in this policy) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect and use your personal information when you visit our website, interact with us, and use our services.

Information We Collect

We may collect personal information from you, such as your name, email address, phone number, mailing address, or payment information, when you:

Place an order for our products or services
Sign up for our newsletter or other marketing materials
Contact us through our website or customer support channels
Participate in a survey or promotion

We may also automatically collect certain information about your device and usage of our website, such as your IP address, browser type, operating system, and clickstream data.

How We Use Your Information

We may use your personal information to:

Fulfill your orders and provide you with our products and services
Communicate with you about your orders and inquiries
Send you marketing materials about our products and services
Improve our website and services
Respond to legal requests and prevent fraudulent activities

We will not sell or rent your personal information to third parties without your consent, except as described in this Privacy Policy or required by law.

Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict our processing of your information. Please contact us if you wish to exercise any of these rights.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as required by law, or as necessary to resolve disputes and enforce our agreements.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no security system is foolproof, and we cannot guarantee the security of your information.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Epic One website to help customize the website and improve your experience. Cookies are small data files that are placed on your device when you visit the website. Web beacons and tracking pixels are small graphic images or other web programming code that may be included in our website pages and emails, and which may be used for similar purposes as cookies.

Cookies may be used for many purposes, including:

To enable certain features of the website
To provide analytics information about how users interact with the website
To serve ads on our behalf across the internet
To remember your preferences and settings

You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Epic One. We are not responsible for the privacy practices of such third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the website. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@epicone.com.

Privacy policy